Disclaimer

Last updated May 06, 2023

Journey to Hopewell private mental health practice is honored to serve the community. If you or someone else you know are interested or in need of mental health emergency, please call 911 or 988 or visit your local emergency room or crisis intervention unit. We (Journey to HopeWell) and your therapist are not a 24/7 provider.

Benefits of Therapy:

There are therapy benefits; individuals can learn more about themselves and their life experiences in a safe, supportive environment with a professional while understanding personal goals and values.

The Risks of Therapy:

There are some risks involved in therapy. You may experience a variety of negative emotions and memories during therapy. The greatest risk of therapy is that it may not resolve your concerns. Journey to HopeWell and your therapist will do their best to assess goals, progress, and change during the therapeutic rapport; however, there is no guarantee that therapy alone will solve your reason for seeking therapeutic support. It is possible to provide referrals to other sources if necessary and appropriate. You, the client, are open-minded and willing to seek additional or different support during or outside treatment when the professional relationship has ended. Psychotherapy is a collaborative process and approach. Evidence-based practices are used to support you along your journey to help you make voluntary life decisions and choices for a better quality of life. Progress greatly depends on the client’s insightfulness, participation, and investment to see results.

COST OF SERVICE

The service cost is $275 for the initial intake appointment (usually 90 minutes), $150.00 per 30-minute psychotherapy session, $175 for 45-minute psychotherapy sessions, and $200 for 60-minute psychotherapy sessions. An additional $75 is charged for 30 minutes added to any appointment or if the session runs over the allotted time. The consent to treatment forms and financial agreement discuss additional services and fees. If there are questions, please don’t hesitate to contact us.

PAYMENT OF FEES

All fees should be paid at the time the service is rendered. Cash and checks are not accepted. Payments are collected electronically in a secure manner to comply with HIPPA. Payment accepted as Visa, MasterCard, or Discover is welcome. Late cancellations and no-show fees are charged to the card on file. If you have questions, please don’t hesitate to review your financial agreement or call Journey to HopeWell for assistance.

Most insurance plans have an annual deductible, which must be met before reimbursement. If you have such a deductible, this is your responsibility to pay. Some insurance plans require the insured to call before the first visit and obtain authorization for a specified number of visits. You are responsible for payment if you fail to obtain this authorization before your initial psychotherapy session.

Please remember that you are responsible for payment of all fees whether or not your health insurance provides reimbursement.

CANCELLATIONS

Cancellations must be made 48 hours in advance to avoid charges. Late cancellations, no-shows, and missed appointments will be charged the full session fee if appointments are not canceled within 48 hours of the appointment.

IN CASE OF AN EMERGENCY

If a client cannot reach anyone during office hours, please leave a message, and your call will be returned as quickly as possible. Nighttime and weekend calls will typically be returned during business hours within 48 hours. If you need immediate attention in an urgent situation, please dial 911 or go to the nearest emergency room.

INSURANCE CLAIMS

Journey to HopeWell is not contracted with any insurance companies at this time. Services are out-of-network and privately paid by clients.

If you have an insurance carrier, part of your services may be covered by insurance. In these cases, you are still responsible at the time of service for any co-payment (copays), co-insurance, and deductible depending on your plan. Additionally, suppose your insurance carrier is reimbursing you. In that case, you are still responsible for the service fee if your insurance carrier denies a claim, you have additional co-insurance, or you still need to meet your deductible. Clients are responsible for the full fee of service the day service is rendered.

If your insurance company does not pay, for whatever reason, it is your responsibility to pay the balance due. It is also your responsibility to seek reimbursement from your insurance; Journey to HopeWell does not pursue denied claims on your behalf. As the insured, you are ultimately responsible for determining which services your insurance company covers and confirming which providers are in and out-of-network for services.

For any provider who accepts insurance, it is also the client’s responsibility to alert the provider if the client plans to privately pay or use insurance for services rendered at the onset of therapy. Providers cannot backdate claims or reimburse for sessions already paid for by the client. Furthermore, clients are responsible for providing updated insurance information and ensuring all insurances are on file.

OTHER FEES

At Journey to HopeWell, we understand that legal involvement can be sensitive. Therefore, we will only participate in court proceedings if it falls within our scope of practice, has been discussed with the client, and is agreed upon as clinically necessary and within our competence. It is important to note that legal involvement may come with additional fees, including travel and waiting time, which are non-discountable and must be paid in advance. Please be aware that court appearances start at $2,000, and attorney involvement may be necessary should Journey to HopeWell appear in court. We advise clients to carefully consider the request for our involvement in court as it may potentially harm the therapeutic relationship and lead to the termination of treatment. An hourly fee of $450 is charged for court appearances to cover preparation, consultation, etc. Please refer to the financial agreement for further information on fees. Please visit our website to learn more about our informed consent and privacy policy.

NONSUFFICIENT (NSF) REJECTED CREDIT CARD CHARGES

There will be a $35 charge for each NSF debit or credit card rejection in addition to the amount owed, and the client is to agree not to dispute this charge. Clients are to read and understand the financial agreement carefully.